VISIBILITY

• Visibility of a uniformed security officer is key in shopping center security.
• Inside the centers, security officers are placed on foot patrols to provide customer service and assistance to both patrons and store owners.
• We approach outdoors security from all angles: officers patrol the parking lots and  building exterior on bikes, golf carts and marked security vehicles in order to deter criminal activity.

 ACCOUNTABILITY

• We use sophisticated proprietary software to track and inform management of incidents as they occur.
• All vehicles use GPS technology to track patrol routes.

 CUSTOMER SERVICE

• Our officers are trained in the highest levels of customer service and are well-versed in the concept of “the customer is always right” and “what can we do to assist you” attitude.
• They are also trained to go above and beyond the usual call of duty to assist patrons and clients with the approach of “every store owner, patron and client is our boss.”

 COMMUNITY

• Over the years, we have established a strong partnership with the local community by hiring local residents to be part of our security team.

 LAW ENFORCEMENT

• We establish a partnership with local law enforcement agencies, city hall and community associations.
• We provide you with the most efficient and effective protection for your center.
• We have a reputation for professionalism and innovation
• Our training has been specifically developed to meet the needs of each individual retail property

 MALL MANAGEMENT

• We maintain an open relationship with mall management by providing appropriate site-specific documentation and assistance.
• We understand the complexities involved in shopping center security, and therefore, customize our services to the conditions of each property and align our company procedures to meet our clients expectations.