PROTECTION
Security officers protect persons and property by acting as a deterrent.
Our officers’ presence help in preventing theft, damages and accidents
COMMUNICATION
The security officer acts as a source of information to store management and Loss Prevention.
Our officers are trained in situations from threat against employees and /or property to medical emergency.
REPORTING
Loss Prevention security officers report any criminal activity to the appropriate law enforcement agencies.
LOSS PREVENTION OFFICERS : DO’S AND DON’TS
DO‘S:
Officer will inspect customers’ receipts upon exiting the store to make sure that the content of the bag matches the receipt. If merchandise was not paid for, the customers will be given an opportunity to pay; if s/he refuses, loss prevention officer will retain the merchandise and allow the customer to leave the store.
DON’TS:
Loss Prevention Officers are prohibited from:
Possessing any weapons, baton, mace, handcuffs etc.
Searching customers and their belongings.
Prohibited from pursuing or detaining customers.